Privacy Policy

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Effective Date: May 15, 2026

Mountain West Hardscapes LLC ("Mountain West Hardscapes," "we," "us," or "our"), doing business as Mountain West Landscapes, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you use our website (mountainwesthardscapes.com), contact us, or do business with us.

INFORMATION WE COLLECT

We collect the following information when you submit a form, request a consultation or quote, or otherwise communicate with us:

- Name
- Phone number
- Email address
- Project address or service location (if provided)
- Project details and any information you include in a message

HOW WE USE YOUR INFORMATION

We use the information you provide to:

- Respond to your inquiries, consultation requests, and quote requests
- Schedule consultations, site visits, and project work
- Send appointment confirmations, reminders, project status updates, and follow-ups
- Process estimates, proposals, and invoices
- Send promotional offers and announcements when you have opted in
- Improve our services and customer experience
- Comply with our legal and regulatory obligations

SMS / TEXT MESSAGE COMMUNICATIONS

By providing your phone number and opting in through our website form, by texting us, or by otherwise giving us consent, you agree to receive SMS text messages from Mountain West Hardscapes LLC. These messages may include:

- Appointment and consultation confirmations and reminders
- Quote and estimate follow-ups
- Project status updates and crew arrival notifications
- Invoice and payment reminders
- Promotional offers and announcements

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at 801-376-6000. We will not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

- Service providers that help us operate our business (for example, CRM, scheduling, messaging, and payment providers), under contracts that require them to protect your information
- Government agencies, regulators, or other parties when required by law

We use third-party messaging providers to deliver SMS communications. These providers are not permitted to use your mobile information for their own marketing purposes.

DATA RETENTION

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

YOUR CHOICES

You may:

- Reply STOP to any text message to unsubscribe from SMS
- Click the unsubscribe link in any marketing email
- Contact us to request that we update or delete your information

CHILDREN'S PRIVACY

Our services are intended for adults. We do not knowingly collect information from children under 13.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Effective Date" above shows when it was last updated.

Mountain West Hardscapes LLC
1185 N 2650 W
Lehi, UT 84043
Phone: 801-376-6000
Email: mountainwestlandscaping@gmail.com